Celebrating National Customer Day, Meruorah Komodo Labuan Bajo PresentsSpecial Gestures of Appreciation for Guests

To commemorate National Customer Day, falling on Friday, September 4, 2026, Meruorah Komodo Labuan Bajo is hosting a series of special activities to express its deepest appreciation and gratitude for the trust and loyalty of its guests.

Demonstrating a commitment to delivering world-class service infused with the warmth of local hospitality, the management team of Meruorah Komodo Labuan Bajo is personally engaging with and serving guests.

A convivial atmosphere filled the air early in the morning at The Bay Restaurant, where the hotel’s management team personally served guests during breakfast. The breakfast experience was further enlivened by a cheerful “Goyang Ragam” dance performance, inviting guests to start their morning with enthusiasm and warmth.

Memorable experiences were also created for arriving guests. Each guest received a warm welcome through the traditional presentation of the Selendang Tiba Meka—a distinctive Manggarai woven scarf symbolizing respect and a warm welcome for honored guests.

The appreciation activities continued throughout the day with various special offerings and performances, including:

• The breakfast experience was further enlivened by a cheerful “Goyang Ragam” dance performance, inviting guests to start their morning with enthusiasm and warmth.
• National Customer Day Special Edition Welcome Cake: A delightful welcome treat specially designed to create an unforgettable impression from the moment guests arrive in their rooms.
• Special Edition Afternoon Tea: A National Customer Day special afternoon tea service, elegantly presented at Cafe et Lobby and Moonbar, allowing guests to indulge while enjoying beautiful views of the Labuan Bajo sea.
• West Manggarai Traditional Dance Performance: Melodic music and distinctive regional dances, performed gracefully in the lobby area, showcased the richness of local culture to both domestic and international guests.

Management noted that National Customer Day serves as a significant occasion to strengthen relationships with guests and comprehensively evaluate service commitments.

“For us, National Customer Day is more than just an annual observance; it is a fundamental reminder that excellent service and guest happiness lie at the heart of everything we do at Meruorah Komodo Labuan Bajo. Through today’s series of appreciation activities—ranging from direct service by the management team and the lively ‘Goyang Ragam’ dance during breakfast to special culinary offerings and touches of West Manggarai culture—we wish to express our deep gratitude to the guests who have chosen us as their home in Labuan Bajo. We remain committed to delivering a warm, authentic, and unforgettable stay experience,” said Mr. Rudy Rudolf H. Butar Butar, General Manager of Meruorah Komodo Labuan Bajo.

Marking this National Customer Day, Meruorah Komodo Labuan Bajo hopes to maintain consistency in delivering top-tier service, creating delightful memories for every visitor, and supporting the sustainable advancement of tourism in Labuan Bajo.

About Meruorah Komodo Labuan Bajo

Meruorah Komodo Labuan Bajo is a premium 5-star hotel strategically integrated with the iconic Marina Labuan Bajo Commercial Plaza. Conveniently located just a 10-minute drive from Komodo Airport (LBJ), the hotel offers effortless access to the city’s vibrant culinary scene, the scenic harbor for island-hopping adventures, and the legendary Komodo National Park.

The property features 145 meticulously designed modern rooms and suites, showcasing luxurious interiors inspired by local heritage. Each accommodation presents breathtaking panoramic views, serving as a sanctuary of relaxation where guests can unwind in unparalleled comfort.

Beyond leisure, Meruorah stands as the ultimate destination for corporate gatherings, weddings, and high-profile business events. Equipped with premium MICE facilities—including the Executive Lounge, Marina Room, Marina Breakout Room, and the grand Meruorah Convention Center—the hotel seamlessly blends business and relaxation. For further information and reservations, please visit meruorahlabuanbajo.com.

About InJourney Hospitality

InJourney Hospitality (PT Hotel Indonesia Natour), a member of InJourney or PT Aviasi Pariwisata Indonesia (Persero), is a leading hospitality operator and owner in Indonesia, curating a distinguished portfolio of state-owned (Nusantara) hotels and resorts across the country’s most sought-after destinations. As an operatorship platform, the company oversees more than 40 properties, delivering world-class experiences defined by refined service, cultural depth, and a strong sense of place.

Its brand portfolio spans multiple segments, including luxury brands The Meru and The Heritage Collection; premium brand MERU; midscale brands Truntum and Grand Inna; and essentials brands KHAS and Inna, each crafted to offer distinct, elevated experiences while maintaining a unified standard of excellence.

InJourney Hospitality also plays a strategic role in shaping Indonesia’s future of travel, including its role as the developer and operator of the Sanur Special Economic Zone (SEZ), Indonesia’s first health-focused SEZ, envisioned as an integrated health and wellness destination. Through its commitment to craftsmanship, authenticity, and memorable  guest experiences, InJourney Hospitality continues to position Indonesian hospitality on the global luxury stage. For more information about InJourney Hospitality, visit injourneyhospitality.id or follow Instagram.